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This three-day, instructor-led course provides students with the knowledge and skills required to administer Microsoft Systems Management Server (SMS) version 2.0, Service Pack 2.
Prerequisites:
- Experience installing and configuring software applications and Microsoft Windows 2000 operating systems
- Experience helping end users solve computer problems
- Passing of the Networking Essentials certification exam or equivalent knowledge
Objectives:
At the end of the course, students will be able to:
- List and describe the elements that make up an SMS 2.0 site
- Discover and install an SMS client
- Collect and view hardware and software inventory
- Distribute software to selected resources (computers, users, user groups)
- Configure and use software metering
- Produce database reports
- Configure, install, and use remote tools
- Troubleshoot common problems with inventory collection, software distribution, remote tools, and software metering.
Unit 1: Introduction to SMS 2.0
- Microsoft Systems Management Server 2.0 features
- Elements of an SMS 2.0 site
- Web-Based Enterprise Management (WBEM) concepts
- SMS site hierarchies
- SMS Administrator console
After completing this unit, students will be able to:
- List and describe the key features of SMS 2.0, Service Pack 2.
- List and define SMS 2.0 terminology.
- List and describe the elements that make up an SMS 2.0 site.
- Define WBEM and explain its application with SMS.
- Use MMC to carry out SMS administration.
Unit 2: Discovering and Installing Clients
- Discovery, assignment, and client installation
- Assigning resources to sites
- Configuring discovery methods
- Installing clients
- Troubleshooting client installation
After completing this unit, students will be able to:
- List the various methods of discovering site resources.
- Configure site assignment boundaries.
- Install SMS clients using a variety of methods.
- Remove SMS client software.
Unit 3: Collecting Hardware and Software Inventory
- Collecting hardware inventory
- Collecting software inventory
- Belonging to multiple sites
- Viewing inventory data
- Troubleshooting inventory collection
After completing this unit, students will be able to:
- Configure software inventory.
- Collect client files.
- Configure hardware inventory.
- View inventory data (current and historical).
Unit 4: Querying and Reporting Data
- Querying the site database
- Reporting data using Crystal Info
- Reporting data using other tools
After completing this unit, students will be able to:
- Build queries to locate specific objects in the site database.
- Produce simple reports using Crystal Reports.
Unit 5: Distributing Software
- Overview of software distribution
- Creating packages and programs
- Defining collections
- Advertising programs to a collection
- Running advertised programs at the client
- Troubleshooting software distribution
After completing this unit, students will be able to:
- Create a software package.
- Configure a program.
- Create a collection of resources.
- Advertise a program to a collection.
- Use Advertised Programs Wisard to run program advertisements received at the client computer.
- Identify where software distribution failed for a given situation.
Unit 6: Using Systems Management Server Installer
- Installing SMS Installer
- SMS Installer environment
- Creating an Installer executable file
- Testing the Installer executable file
- Compiling the script file
- Rolling back an application
- Patching an application installation
After completing this unit, students will be able to:
- Install SMS Installer.
- Install an application using SMS Installer.
- Modify an SMS Installer script file.
- Package a client task using SMS Installer.
- Roll back a client computer to its former state.
- Patch an application or data file using SMS Installer.
Unit 7: Software Metering
- Configuring software metering
- Using software metering
- Troubleshooting software metering
After completing this unit, students will be able to:
- Configure software metering.
- Configure application licensing.
- Use the software metering reporting functions.
- Troubleshoot common software metering problems.
Unit 8: Remotely Supporting SMS Computers
- Network Trace
- Health Monitor
- Introduction to the remote tools
- Configuring remote tools
- Using remote functions
- Multiple-site issues
- Troubleshooting the remote tools
After completing this unit, students will be able to:
- Use Network Trace to determine status of SMS site systems.
- Use Health Monitor to determine status of computers running Microsoft Windows 2000.
- Configure a site to use remote control.
- Use the SMS remote diagnostic utilities.
- Use remote functions.
- Troubleshoot common remote tool problems.
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