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827 - Administering Microsoft Systems Management Server 2.0  
     
Course duration: 3 days         Course 827 Locations    
 
Course outline:
 

This three-day, instructor-led course provides students with the knowledge and skills required to administer Microsoft Systems Management Server (SMS) version 2.0, Service Pack 2.

Prerequisites:

  • Experience installing and configuring software applications and Microsoft Windows 2000 operating systems
  • Experience helping end users solve computer problems
  • Passing of the Networking Essentials certification exam or equivalent knowledge
Objectives:

At the end of the course, students will be able to:

  • List and describe the elements that make up an SMS 2.0 site
  • Discover and install an SMS client
  • Collect and view hardware and software inventory
  • Distribute software to selected resources (computers, users, user groups)
  • Configure and use software metering
  • Produce database reports
  • Configure, install, and use remote tools
  • Troubleshoot common problems with inventory collection, software distribution, remote tools, and software metering.

Unit 1: Introduction to SMS 2.0

  • Microsoft Systems Management Server 2.0 features
  • Elements of an SMS 2.0 site
  • Web-Based Enterprise Management (WBEM) concepts
  • SMS site hierarchies
  • SMS Administrator console
After completing this unit, students will be able to:
  • List and describe the key features of SMS 2.0, Service Pack 2.
  • List and define SMS 2.0 terminology.
  • List and describe the elements that make up an SMS 2.0 site.
  • Define WBEM and explain its application with SMS.
  • Use MMC to carry out SMS administration.
Unit 2: Discovering and Installing Clients

  • Discovery, assignment, and client installation
  • Assigning resources to sites
  • Configuring discovery methods
  • Installing clients
  • Troubleshooting client installation

After completing this unit, students will be able to:

  • List the various methods of discovering site resources.
  • Configure site assignment boundaries.
  • Install SMS clients using a variety of methods.
  • Remove SMS client software.

Unit 3: Collecting Hardware and Software Inventory

  • Collecting hardware inventory
  • Collecting software inventory
  • Belonging to multiple sites
  • Viewing inventory data
  • Troubleshooting inventory collection

After completing this unit, students will be able to:

  • Configure software inventory.
  • Collect client files.
  • Configure hardware inventory.
  • View inventory data (current and historical).
Unit 4: Querying and Reporting Data
  • Querying the site database
  • Reporting data using Crystal Info
  • Reporting data using other tools

After completing this unit, students will be able to:

  • Build queries to locate specific objects in the site database.
  • Produce simple reports using Crystal Reports.
Unit 5: Distributing Software
  • Overview of software distribution
  • Creating packages and programs
  • Defining collections
  • Advertising programs to a collection
  • Running advertised programs at the client
  • Troubleshooting software distribution

After completing this unit, students will be able to:

  • Create a software package.
  • Configure a program.
  • Create a collection of resources.
  • Advertise a program to a collection.
  • Use Advertised Programs Wisard to run program advertisements received at the client computer.
  • Identify where software distribution failed for a given situation.

Unit 6: Using Systems Management Server Installer

  • Installing SMS Installer
  • SMS Installer environment
  • Creating an Installer executable file
  • Testing the Installer executable file
  • Compiling the script file
  • Rolling back an application
  • Patching an application installation

After completing this unit, students will be able to:

  • Install SMS Installer.
  • Install an application using SMS Installer.
  • Modify an SMS Installer script file.
  • Package a client task using SMS Installer.
  • Roll back a client computer to its former state.
  • Patch an application or data file using SMS Installer.
Unit 7: Software Metering
  • Configuring software metering
  • Using software metering
  • Troubleshooting software metering
After completing this unit, students will be able to:
  • Configure software metering.
  • Configure application licensing.
  • Use the software metering reporting functions.
  • Troubleshoot common software metering problems.

Unit 8: Remotely Supporting SMS Computers

  • Network Trace
  • Health Monitor
  • Introduction to the remote tools
  • Configuring remote tools
  • Using remote functions
  • Multiple-site issues
  • Troubleshooting the remote tools

After completing this unit, students will be able to:

  • Use Network Trace to determine status of SMS site systems.
  • Use Health Monitor to determine status of computers running Microsoft Windows 2000.
  • Configure a site to use remote control.
  • Use the SMS remote diagnostic utilities.
  • Use remote functions.
  • Troubleshoot common remote tool problems.
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