The goal of this five-day, instructor-led course is to provide the knowledge required by system administrators, network administrators, and IT professionals who implement, manage, and troubleshoot existing network and server environments based on the Microsoft Windows 2000 operating system.

Prerequisites :

Before attending this course, students must have completed:

• Course 2151-Microsoft Windows 2000 Network and Operating System Essentials .
• Course 2152-Implementing Microsoft Windows 2000 Professional and Server

Objectives:

• Publish and maintain printers and shared folders.
• Delegate administrative control of an organisational unit.
• Install and configure the Domain Name System (DNS) service.
• Identify Active Directory directory service replication latency issues and resolve conflicts that result from replication.
• Implement Group Policy to centrally manage users and computers.
• Manage users' desktops and software by using Group Policy.
• Implement security settings and account policies by using Group Policy.
• Implement and manage Web-based services in an intranet.
• Implement Remote Access Service (RAS) and manage remote access by using remote access policies.
• Implement and manage the Dynamic Host Configuration Protocol (DHCP) service.
• Implement name resolution for client computers by using DNS and Windows Internet Name Service (WINS).
• Troubleshoot client computer startup and user logon problems.

Unit 1: Introduction to Managing a Windows 2000 Network

• Windows 2000 Network Management Tasks
• Using Active Directory for Centralised Management
• Delegating Administrative Control
• Managing Network Resources

After completing this unit, students will be able to describe the methods for administering a Windows 2000 network.

Unit 2: Introducing Active Directory

• Overview of Active Directory
• Active Directory Logical Structure
• Active Directory Physical Structure

After completing this unit, students will be able to:

• Describe the function of Active Directory.
• Describe the logical structure of Active Directory.
• Describe the physical structure of Active Directory.

Unit 3: Managing Shared Network Resources

• Introduction to Publishing Resources
• Setting Up and Managing Published Printers
• Implementing Printer Locations
• Maintaining Printer Resources
• Setting Up and Administering Published Shared Folders
• Monitoring Access to Shared Folders
• Troubleshooting User Access to Network File Resources
• Troubleshooting Published Resources
• Best Practices

After completing this unit, students will be able to:

• Describe the purpose of publishing resources in Active Directory.
• Set up and administer published printers in Active Directory.
• Set up printer locations for published printers.
• Set up and administer published shared folders in Active Directory.
• Differentiate between the object that is published in Active Directory and the actual shared resource.
• Monitor access to shared folder.
• Troubleshoot common problems with publishing resources in Active Directory.
• Apply best practices for publishing resources in Active Directory.

Unit 4: Delegating Administrative Control

• Introduction to Delegating Administrative Control
• Controlling Access to Active Directory Objects
• Delegating Administrative Control of Active Directory Objects
• Managing Computer Accounts
• Customising Microsoft Management Consoles (MMCs)
• Setting Up Taskpads
• Best Practices

After completing this unit, students will be able to:

• Describe key concepts for delegating administrative control.
• Control access to Active Directory objects.
• Delegate administrative control of Active Directory objects.
• Manage computer accounts.
• Create and deploy customised consoles.
• Use and configure taskpads.
• Apply best practices to delegating administrative control.

Unit 5: Managing DNS

• Overview of the DNS Query Process
• Creating Zones
• Configuring Zones
• Configuring DNS Updates
• DNS Name Resolution in Active Directory
• Maintaining and Troubleshooting DNS Servers
• Best Practices

After completing this unit, students will be able to:

• Describe the DNS query process.
• Create zones.
• Configure zones.
• Configure DNS updates.
• Describe the process of DNS name resolution in Active Directory.
• Maintain and troubleshoot DNS servers.
• Apply best practices to managing DNS.

Unit 6: Examining Active Directory Replication

• Introduction to Active Directory Replication
• Replication Components and Processes
• Using Sites to Optimise Active Directory Replication
• Identifying Replication Problems by Using Event Viewer
• Backing Up and Restoring Active Directory

After completing this unit, students will be able to:

• Identify the importance of replication in a Windows 2000-based network.
• Describe the components of replication and the replication process.
• Describe how sites enable you to optimise Active Directory replication.
• Identify replication problems by using Event Viewer.
• Back up and restore Active Directory, and also perform an authoritative restore.

Unit 7: Implementing Group Policy

• Group Policy Structure
• Working with Group Policy Objects
• How Group Policy Settings Are Applied in Active Directory
• Modifying Group Policy Inheritance
• Troubleshooting Group Policy
• Best Practices

After completing this unit, students will be able to:

• Identify the structure of Group Policy in a Windows 2000-based network.
• Identify the options provided by Windows for creating, linking, and managing GPOs.
• Describe how Group Policy is applied in Active Directory.
• Modify Group Policy inheritance.
• Delegate administrative control of GPOs.
• Apply best practices to the implementation of Group Policy.

• Introduction to Managing User Environments
• Using Administrative Templates in Group Policy
• Assigning Scripts by Using Group Policy
• Using Group Policy to Redirect Folders
• Troubleshooting User Environment Management
• Introduction to Managing Software Deployment
• Deploying Software
• Managing Software
• Identifying Solutions to Software Deployment Problems
• Best Practices

After completing this unit, students will be able to:

• Describe key tasks in configuring and managing user environments.
• Use Administrative Templates in Group Policy to assign registry-based policies to control and configure user and computer environments.
• Control user environments by using Group Policy to assign scripts, such as startup, shutdown, logon, and logoff.
• Use Group Policy to redirect user folders to a central network location.
• Troubleshoot the management of user environments by using Group Policy.
• Explain how Software Installation and Maintenance uses Group Policy and Windows Installer to manage software.
• Deploy software by using Group Policy.
• Manage software by configuring deployment options, managing file extension associations, and assigning software categories.
• Identify solutions to common problems that are associated with software deployment.
• Apply best practices to managing the user environment, redirecting folders, and managing software deployment.

Unit 9: Managing Network Security

• Securing the User Environment by Using Group Policy
• Configuring Account Policies by Using Group Policy
• analysing Security Log Files to Detect Security Breaches
• Helping to Protect the Logon Process
• Examining Service Packs, Hotfixes, and Antivirus Software
• Best Practices

After completing this unit, students will be able to:

• Use Group Policy to apply security policies to help protect the user environment.
• Use Group Policy to configure password and logon account policies.
• analyse security log files to detect security breaches.
• Help protect the logon process by using smart cards.
• Apply service packs, hotfixes, and antivirus software.
• Apply best practices to application of service packs and hotfixes.

Unit 10: Managing Web Services

• Overview of Internet Information Services
• Configuring Web Server Properties
• Creating Web Sites and Virtual Directories
• Managing Web Site Content
• Identifying and Configuring User Authentication
• Configuring User Access to Web Pages
• Configuring Web Browsers
• Maintaining a Web Server

After completing this unit, students will be able to:

• Describe the service provided by IIS.
• Configure Web server properties.
• Create Web and File Transfer Protocol (FTP) sites and virtual directories.
• Manage Web site content.
• Configure authentication to a Web and FTP site.
• Configure access to Web pages.
• Configure browsers for Internet and intranet access.
• Maintain and update an IIS server.

Unit 11: Managing Remote Access

• Overview of Remote Access in Windows 2000
• Configuring the Remote Access Server
• Configuring Authentication Protocols
• Configuring Encryption Protocols
• Configuring Routing and Remote Access for DHCP Integration
• Examining Remote Access Policies
• Examining Remote Access Policy Evaluation
• Creating a Remote Access Policy
• Configuring the Remote Access Client
• Best Practices

After completing this unit, students will be able to:

• Describe the remote access process and protocols.
• Configure inbound connections on a remote access server.
• Configure authentication protocols for remote access sessions.
• Configure encryption protocols for remote access sessions.
• Configure the Routing and Remote Access service for DHCP integration.
• Configure outbound connections on a remote access client.
• Explain remote access policy and profile concepts.
• Describe the process of remote access policy evaluation.
• Create a remote access policy and configure a remote access profile.

Unit 12: Implementing and Managing DHCP

• Overview of DHCP
• Installing the DHCP Service
• Authorising the DHCP Service
• Creating and Configuring a Scope
• Configuring DHCP in a Routed Network
• Support DHCP
• Best Practices

After completing this unit, students will be able to:

• Define DHCP and describe how to use it on a network.
• Install the DHCP service.
• Authorise the DHCP service.
• Create and configure a scope.
• Configure DHCP in a routed network.
• Support DHCP on a network. . Apply best practices to implementing and managing DHCP.

Unit 13: Implementing Name Resolution

• Introduction to Name Resolution
• NetBIOS Name Resolution
• Using WINS for NetBIOS Name Resolution
• Host Name Resolution
• Configuring Name Resolution for Client Computers
• Using DNS for Host Name Resolution
• Troubleshooting Name Resolution
• Best Practices

After completing this unit, students will be able to:

• Describe the key concepts of name resolution.
• Describe the differences between NetBIOS and host names.
• Explain the mechanisms used to perform name resolution.
• Configure a computer to use name resolution services.
• Troubleshoot name resolution problems.
• Apply best practices to implementing name resolution.

Unit 14: Troubleshooting Client Computer Startup and User Logon Problems

• The Startup Process for Clients Running Windows 95 and Windows 98
• The Windows NT-Based Startup Process
• Using Advanced Startup Options to Start the Computer
• Using the Last Known Good Configuration to Start the Computer
• Using the Recovery Console
• Troubleshooting the User Logon Process

After completing this unit, students will be able to:

• Describe the Microsoft Windows 95-and Windows 98-based boot process and the required files.
• Describe the Microsoft Windows NT-based boot process and the required files.
• Use safe mode, last known good, and advanced boot options to troubleshoot startup problems.
• Install and use the Recovery Console to start the computer.
• Describe common Windows NT-based boot process errors.
• Describe and troubleshoot the user logon process.

Unfortunately we do no have any courses scheduled at this time. Please email us your requirements and we will endeavour to provide this course for you.