Home Page
Microsoft Training Courses Home Page Microsoft Training Course Locations Microsoft Course Booking Microsoft Training On-Site Courses Contact us
Microsoft Training Course Schedule
                   
1560 - Updating Support Skills from MS Win NT 4.0 to MS Win 2000  
     
Course duration: 5 days         Course 1560 Locations    
 
Course outline:
 

This course is to provide Microsoft Windows NT 4.0 support professionals with the knowledge and skills necessary to support Microsoft Windows 2000-based networks. This is a performance-based course, designed around the job-related tasks a support professional must perform using new or modified features in the Windows 2000 operating system.

Prerequisites:

Course 803-Administering Microsoft Windows NT 4.0 , or equivalent skills and knowledge including:

  • Creating and administering user and group accounts.
  • Troubleshooting problems that prevent users from logging on to a network; managing network resources.
  • Setting up and administering permissions for files and folders.
  • Taking ownership of folders.
  • Troubleshooting when users are unable to gain access to disk resources.
  • Setting up a printing environment.
  • Administering printers.
  • Troubleshooting printing problems.
  • Monitoring network resources.
  • Backing up and restoring files and folders.
  • Administering the Windows NT Server and Windows NT Workstation operating systems in real-world situations.


Course 922-Supporting Microsoft Windows NT 4.0 Core Technologies , or equivalent skills and
knowledge including:

  • Installing and configuring Windows NT.
  • Creating and implementing system policies.
  • Creating and managing partitions, file systems, and fault-tolerant volumes.
  • Supporting running applications under Windows NT.
  • Identifying network components and describing their function on a Windows NT-based computer.
  • Installing and configuring network transport protocols.
  • Installing and configuring network services on Windows NT Server.
  • Implementing remote access service (RAS).
  • Installing client software.
  • Implementing and troubleshooting directory replication.
  • Recognising problems related to the boot process.
  • Determining the appropriate action to take for common problems.

Additional Prerequisites:

  • A thorough understanding of DHCP, WINS, and Internet Protocol (IP) subnetting and routing.
  • Experience supporting networks and end users.
Objectives:

At the end of the course, students will be able to:

  • Install Windows 2000 and describe tools used for unattended installations.
  • Install, configure, and troubleshoot the DNS Server Service.
  • Explain the relationship between Active Directory structure and network organisation.
  • Install and configure Active Directory in a network.
  • Populate Active Directory and manage Active Directory objects.
  • Upgrade a Windows NT 4.0 network to Windows 2000.
  • Install and configure RIS.
  • Deploy RIS images to workstations.
  • Manage desktop environments by using Group Policy.
  • Manage software by using Group Policy.
  • Install and configure Terminal Services.
  • Configure and support Routing and Remote Access in Windows 2000.
  • Configure smart cards, security policy, Internet Protocol Security, and the Encrypting File System.
  • Support DHCP and WINS in Windows 2000.
  • Manage file resources in Windows 2000.
  • Create and manage dynamic volumes.
  • Implement disaster-protection and disaster-recovery techniques in Windows 2000.

Unit 1: Installing Microsoft Windows 2000

  • The Windows 2000 platform
  • Preparing for installation
  • Installing Windows 2000 from a compact disc
  • Installing Windows 2000 over a network
  • Identifying solutions to setup problems
  • Automating installations by using the Windows 2000 Setup Manager Wisard
  • Automating installations by using disk duplication
After completing this unit, students will be able to:
  • Identify the operating systems that are included in the Microsoft Windows 2000 platform.
  • Identify the differences between Microsoft Windows NT operating systems and Microsoft Windows 2000 operating systems.
  • Prepare for an installation of Windows 2000.
  • Install Windows 2000 from a compact disc.
  • Describe how to install Windows 2000 over a network.
  • Troubleshoot setup failures and recommend likely solutions.
  • Describe how to automate installations of Windows 2000 by using the Windows 2000 Setup Manager Wisard.
  • Describe how to automate installations of Windows 2000 by using disk duplication.

Unit 2 : Implementing DNS in Windows 2000

  • Installing the DNS Server service
  • Configuring zones in Windows 2000
  • Testing the DNS Server service

After completing this unit, students will be able to:

  • Install the DNS Server service.
  • Configure zones in Windows 2000.
  • Test the DNS Server service.

Unit 3: Installing Active Directory

  • Introduction to Active Directory
  • Logical structure
  • Physical structure
  • Specific domain controller roles
  • Installing Active Directory
  • Verifying Active Directory installation
  • Managing single master operations
  • Using the domain administrator account

After completing this unit, students will be able to:

  • Describe the role of Active Directory in Windows 2000.
  • Describe the logical structure of Active Directory.
  • Describe the physical structure of Active Directory.
  • Describe the roles of global catalog servers and operations masters in Active Directory.
  • Install Active Directory.
  • Verify Active Directory installation.
  • Manage single master operations by transferring and seizing single master operations roles.
  • Describe guidelines for using the domain Administrator account.

Unit 4: Creating the Physical Structure of Active Directory

  • Exploring the physical structure of Active Directory
  • Implementing the physical structure or Active Directory
  • Monitoring replication traffic

After completing this unit, students will be able to:

  • Describe the physical structure of Active Directory, including sites, site links, subnets, connection and server objects, replication within a site and between sites, and replication protocols.
  • Modify the physical structure by creating sites, subnets, site links, site link bridges, connection objects, and global catalog servers, and by moving server objects between sites.
  • Monitor replication traffic.

Unit 5: Administering Active Directory

  • Creating and managing Active Directory objects
  • Managing groups
  • Controlling access to Active Directory objects
  • Adding object attributes to the global catalog
  • Delegating administrative control of Active Directory objects

After completing this unit, students will be able to:

  • Create organisational units, user accounts, and computer accounts.
  • Create and modify groups.
  • Explain how to control access to objects in Active Directory by using permissions.
  • Add object attributes to the Global Catalog.
  • Delegate administrative control of objects in Active Directory to support security-enhanced decentralised administration.

Unit 6: Upgrading a Network to Windows 2000

  • Upgrade overview
  • Upgrading client computer operating systems
  • Upgrading member servers
  • Establishing the forest root
  • Upgrading primary domain controllers
  • Upgrading backup domain controllers
  • Switching from mixed mode to native mode

After completing this unit, students will be able to:
  • Describe the network upgrade process.
  • Upgrade Windows client operating systems to Windows 2000.
  • Upgrade members' servers to Windows 2000.
  • Establish the forest root for the Windows 2000 Active Directory directory service.
  • Upgrade domain controllers to Windows 2000.
  • Switch a domain from mixed mode to native mode.

Unit 7: Deploying Windows 2000 Professional by Using Remote Installation Services

  • Examining Remote Installation Services
  • Installing an RIS Server
  • Configuring remote installation options
  • Deploying images by using RIS
  • Creating an Remote Installation Preparation (RIPrep) image
  • Comparing CD-based images and RIPrep images
  • Identifying solutions to RIS problems

After completing this unit, students will be able to:

  • Describe the remote installation process.
  • Install and configure an RIS server.
  • Modify RIS configurations.
  • Deploy CD-based RIS images.
  • Create RIPrep images.
  • Compare CD-based and RIPrep images.
  • Provide solutions to potential RIS problems

Unit 8: Using Group Policy to Manage Desktop Environments

  • Introduction to Group Policy
  • Applying Group Policy
  • Examining the Group Policy interface
  • Configuring the registry by using Group Policy
  • Assigning scripts by using Group Policy
  • Redirecting folders by using Group Policy
  • Guidelines for implementing Group Policy

After completing this unit, students will be able to:

  • Explain the capabilities and structure of Group Policy, including Group Policy objects (GPOs), Group Policy containers (GPCs), and Group Policy templates (GPTs).
  • Apply Group Policy by creating a GPO, managing the access permissions of GPOs, and managing the inheritance of GPOs through the structure of the Active Directory directory service.
  • Configure Group Policy settings for administrative templates, scripts, and folder redirection.
  • Explain the guidelines for implementing Group Policy.

Unit 9: Using Group Policy to Manage Software

  • Examining software deployment
  • Exploring software management technologies
  • Examining the software life cycle
  • Deploying software
  • Upgrading software
  • Removing software
  • Managing software
  • Identifying solutions to software deployment problems

After completing this unit, students will be able to:

  • Explain how Software Installation and Maintenance technology makes software deployment more efficient.
  • Explain how the Windows 2000 Software Installation and Maintenance technology uses Group Policy and Windows Installer to manage software.
  • Explain the four phases of the software life cycle: preparation, deployment, maintenance, and removal.
  • Use Group Policy to deploy software.
  • Use Group Policy to upgrade software.
  • Use Group Policy to remove software.
  • Explain how to manage software by configuring deployment options, managing file extension associations, and assigning software categories.
  • Explain how to troubleshoot common problems with software deployment.

Unit 10: Installing and Configuring Terminal Services

  • Introduction to Terminal Services
  • Planning the Terminal Services installation
  • Installing Terminal Services and Terminal Services client software
  • Configuring Terminal Services for clients
  • Establishing a Terminal session
  • Installing applications on a Terminal server

After completing this unit, students will be able to:

  • Describe the purpose and use of Terminal Services.
  • Plan a Terminal Services installation.
  • Install Terminal Services and Terminal Services client software.
  • Configure Terminal Services for a multiple session environment.
  • Establish a Terminal session
  • Install applications on a Terminal server.

Unit 11: Configuring Remote Access

  • Exploring new protocols
  • Configuring outbound connections
  • Configuring inbound connections
  • Examining remote access policies
  • Examining remote access policy evaluation
  • Creating a remote access policy
  • Implementing demand-dial routing
  • Implementing connection sharing
  • Configuring Network Address Translation (NAT)

After completing this unit, students will be able to:

  • Describe the new protocols that Windows 2000 supports.
  • Configure outbound connections in Windows 2000.
  • Configure inbound connections in Windows 2000.
  • Explain remote access policy and profile concepts.
  • Evaluate remote access policies and profiles.
  • Create and configure a remote access policy and profile.
  • Install and configure demand-dial routing.
  • Install and configure connection sharing.
  • Install and configure NAT.

Unit 12: Securing Windows 2000

  • Securing the logon process
  • Helping protect desktops and services by using Group Policy
  • Helping protect network traffic by using Internet Protocol Security (IPSec)
  • Helping protect files by using Encrypting File System (EFS)

After completing this unit, students will be able to:

  • Help protect log on by using smart cards.
  • Help protect workstations and services by using Group Policy.
  • Help protect network traffic by using IPSec.
  • Help protect data files by using EFS.

Unit 13: Supporting DHCP and WINS

  • New DHCP functionality
  • Authorising a DHCP server in Active Directory
  • Examining dynamic update of DNS name servers
  • Configuring DHCP scopes in Windows 2000
  • Examining options classes
  • Examining Automatic Private IP Addressing
  • New WINS functionality

After completing this unit, students will be able to:

  • Describe new DHCP functionality.
  • Authorise a DHCP server in the Active Directory directory service.
  • Explain dynamic update of DNS name servers.
  • Configure DHCP scopes in Windows 2000.
  • Explain the purpose and function of option classes.
  • Explain how Automatic Private IP Addressing works.
  • Describe new WINS functionality.

Unit 14: Managing File Resources

  • Sharing and publishing file resources
  • Creating a Distributed file system (Dfs)
  • Exploring NTFS permissions
  • Managing disk quotas

After completing this unit, students will be able to:

  • Share and publish file resources
  • Create a distributed file system
  • Explain how to use NTFS permissions
  • Manage disk quotas.

Unit 15: Performing Disk Management

  • Windows 2000 disk storage types
  • Using Disk Management
  • Creating dynamic volumes
  • Performing common disk management tasks

After completing this unit, students will be able to:

  • Define Windows 2000 disk storage types.
  • Explain how to use Disk Management.
  • Create dynamic volumes.
  • Explain how to perform common disk management tasks.

Module 16: Implementing Disaster Protection

  • Disaster protection features in Windows 2000
  • Using fault-tolerant volumes
  • Examining advanced startup options
  • Examining the Recovery Console Using the Backup utility

After completing this unit, students will be able to:

  • Summarise the disaster-protection features in Windows 2000.
  • Create Windows 2000 fault-tolerant volumes.
  • Explain Windows 2000 advanced startup options.
  • Explain how to use the Windows 2000 Recovery Console.
  • Restore the Active Directory directory service using the Backup utility in Windows 2000

     
Top

Course Schedule

Unfortunately we do no have any courses scheduled at this time. Please email us your requirements and we will endeavour to provide this course for you.

Copyright © 2006 Multimedia Centre Limited. All rights reserved