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MS Outlook courses

 


 

 

  • Outlook Level 1 Course
  • Outlook Level 2 Course
  • Outlook Level 3 Course

Course Date  City Course Times    Cost  
September        
27 Sep Cardiff 9AM - 4PM    £195 Book
October        
09 Oct Bristol 9AM - 4PM    £195 Book
12 Oct Leeds - City Centre 9AM - 4PM    £195 Book
16 Oct Glasgow 9AM - 4PM    £195 Book
23 Oct London Bridge 9AM - 4PM    £195 Book
26 Oct Cardiff 9AM - 4PM    £195 Book
November        
01 Nov Bristol 9AM - 4PM    £195 Book
03 Nov Glasgow 9AM - 4PM    £195 Book
17 Nov London Bridge 9AM - 4PM    £195 Book
20 Nov Leeds - City Centre 9AM - 4PM    £195 Book
28 Nov Bristol 9AM - 4PM    £195 Book
28 Nov Cardiff 9AM - 4PM    £195 Book
December        
11 Dec Cardiff 9AM - 4PM    £195 Book
12 Dec London Bridge 9AM - 4PM    £195 Book
14 Dec Glasgow 9AM - 4PM    £195 Book
22 Dec Leeds - City Centre 9AM - 4PM    £195 Book

Course Date  City Course Times    Cost  
09 Oct Bristol 9AM - 4PM    £195 Book
 
01 Nov Bristol 9AM - 4PM    £195 Book
 
28 Nov Bristol 9AM - 4PM    £195 Book
 
27 Sep Cardiff 9AM - 4PM    £195 Book
 
26 Oct Cardiff 9AM - 4PM    £195 Book
 
28 Nov Cardiff 9AM - 4PM    £195 Book
 
11 Dec Cardiff 9AM - 4PM    £195 Book
 
16 Oct Glasgow 9AM - 4PM    £195 Book
 
03 Nov Glasgow 9AM - 4PM    £195 Book
 
14 Dec Glasgow 9AM - 4PM    £195 Book
 
12 Oct Leeds - City Centre 9AM - 4PM    £195 Book
 
20 Nov Leeds - City Centre 9AM - 4PM    £195 Book
 
22 Dec Leeds - City Centre 9AM - 4PM    £195 Book
 
23 Oct London Bridge 9AM - 4PM    £195 Book
 
17 Nov London Bridge 9AM - 4PM    £195 Book
 
12 Dec London Bridge 9AM - 4PM    £195 Book

Outlook Level 1 Course

This course will provide you with the skills you need to start sending and responding to email in Microsoft Office Outlook 2010, as well as maintaining your Calendar, scheduling meeting and working with tasks and notes. You will compose and send email, schedule appointments and meetings, manage contact information and tasks and use notes

Outlook Level 1 Course

Unit 1 : Getting started

  • Topic A : The program window
  • A - 1 : Exploring the Outlook window
  • A - 2 : Examining the Navigation pane
  • A - 3 : Accessing folders
  • A - 4 : Navigating tabs
  • A - 5 : Using the Reading pane
  • A - 6 : Using the To-Do bar
  • Topic B : Outlook Today
  • B - 1 : Accessing folders from Outlook Today
  • B - 2 : Customizing Outlook Today
  • Topic C : Getting help
  • C - 1 : Getting help

Unit 2 : E-mail

  • Topic A : Reading e-mail messages
  • A - 1 : Exploring the Inbox
  • A - 2 : Previewing and reading a message
  • Topic B : Creating and sending e-mail messages
  • B - 1 : Creating and sending a message
  • B - 2 : Working with automation features
  • B - 3 : Formatting a message
  • B - 4 : Checking a message's spelling
  • Topic C : Working with messages
  • C - 1 : Replying to a message
  • C - 2 : Forwarding a message
  • C - 3 : Deleting and restoring a message
  • Topic D : Attachments
  • D - 1 : Sending and forwarding attachments
  • D - 2 : Inserting, attaching, and compressing images
  • D - 3 : Previewing and saving an attachment

Unit 3 : E-mail management

  • Topic A : Message options
  • A - 1 : Defining delivery options
  • A - 2 : Specifying a delayed e-mail delivery
  • A - 3 : Specifying an e-mail reply address
  • A - 4 : Using delivery and read receipts
  • A - 5 : Flagging an e-mail message
  • Topic B : Junk e-mail
  • B - 1 : Exploring junk e-mail management features
  • Topic C : Search folders
  • C - 1 : Setting up a Search folder
  • C - 2 : Using a Search folder
  • Topic D : Printing messages
  • D - 1 : Customizing page setup for printing

Unit 4 : Contact management

  • Topic A : Working with contacts
  • A - 1 : Exploring Contacts
  • A - 2 : Adding contacts
  • A - 3 : Modifying a contact
  • A - 4 : Attaching items to a contact
  • A - 5 : Adding a contact from the same company
  • A - 6 : Sending and saving contacts
  • A - 7 : Viewing your contacts
  • A - 8 : Editing an electronic business card
  • Topic B : Contact groups
  • B - 1 : Creating and using a contact group
  • B - 2 : Modifying a contact group
  • Topic C : The People Pane
  • C - 1 : Examining the People Pane
  • C - 2 : Viewing custom photos in the People Pane
  • C - 3 : Viewing contact details

Unit 5 : Tasks

  • Topic A : Working with tasks
  • A - 1 : Exploring the Tasks folder and the To-Do bar
  • A - 2 : Creating and deleting tasks
  • A - 3 : Editing a task
  • A - 4 : Adding a recurring task
  • A - 5 : Marking a task as completed
  • A - 6 : Viewing tasks
  • Topic B : Managing tasks
  • B - 1 : Assigning a task
  • B - 2 : Accepting and declining a task request
  • B - 3 : Sending a task status report
  • B - 4 : Tracking an assigned task

Unit 6 : Appointments and events

  • Topic A : Creating and sending appointments
  • A - 1 : Exploring the Calendar
  • A - 2 : Setting up an appointment
  • A - 3 : Adding a recurring appointment
  • A - 4 : Creating an appointment from an e-mail message
  • Topic B : Modifying appointments
  • B - 1 : Editing an appointment's text
  • B - 2 : Modifying a recurring appointment
  • B - 3 : Deleting and restoring an appointment
  • Topic C : Events
  • C - 1 : Adding an event
  • C - 2 : Adding an annual event
  • Topic D : Calendar views
  • D - 1 : Exploring Calendar views
  • D - 2 : Exploring Calendar shortcuts
  • D - 3 : Customizing the Calendar
  • D - 4 : Displaying multiple time zones
  • D - 5 : Adding holidays to the Calendar

Unit 7 : Meeting requests and responses

  • Topic A : Meetings
  • A - 1 : Creating and sending a meeting request
  • A - 2 : Reading and accepting a meeting request
  • A - 3 : Adding and removing calendars
  • A - 4 : Scheduling a meeting
  • A - 5 : Declining a meeting request
  • A - 6 : Adding a recurring meeting
  • A - 7 : Proposing a new time for a meeting
  • A - 8 : Modifying a meeting
  • Topic B : Managing meetings
  • B - 1 : Reserving resources in a meeting request
  • B - 2 : Reviewing meeting responses
  • B - 3 : Adding meeting attendees
  • B - 4 : Contacting meeting attendees
  • B - 5 : Cancelling a meeting

Course Date  City Course Times    Cost  
September        
28 Sep Glasgow 9AM - 4PM    £195 Book
October        
05 Oct Cardiff 9AM - 4PM    £195 Book
10 Oct Leeds - City Centre 9AM - 4PM    £195 Book
23 Oct London Bridge 9AM - 4PM    £195 Book
26 Oct Bristol 9AM - 4PM    £195 Book
31 Oct Glasgow 9AM - 4PM    £195 Book
November        
13 Nov Cardiff 9AM - 4PM    £195 Book
14 Nov Leeds - City Centre 9AM - 4PM    £195 Book
24 Nov London Bridge 9AM - 4PM    £195 Book
30 Nov Bristol 9AM - 4PM    £195 Book
30 Nov Glasgow 9AM - 4PM    £195 Book
December        
13 Dec Bristol 9AM - 4PM    £195 Book
15 Dec Cardiff 9AM - 4PM    £195 Book
18 Dec Glasgow 9AM - 4PM    £195 Book

Course Date  City Course Times    Cost  
 
26 Oct Bristol 9AM - 4PM    £195 Book
30 Nov Bristol 9AM - 4PM    £195 Book
13 Dec Bristol 9AM - 4PM    £195 Book
 
05 Oct Cardiff 9AM - 4PM    £195 Book
13 Nov Cardiff 9AM - 4PM    £195 Book
15 Dec Cardiff 9AM - 4PM    £195 Book
 
28 Sep Glasgow 9AM - 4PM    £195 Book
31 Oct Glasgow 9AM - 4PM    £195 Book
30 Nov Glasgow 9AM - 4PM    £195 Book
18 Dec Glasgow 9AM - 4PM    £195 Book
 
10 Oct Leeds - City Centre 9AM - 4PM    £195 Book
14 Nov Leeds - City Centre 9AM - 4PM    £195 Book
 
23 Oct London Bridge 9AM - 4PM    £195 Book
24 Nov London Bridge 9AM - 4PM    £195 Book

Outlook Level 2 Course

This course will guide you through the process of customize your Outlook environment, Calendar, mail, folders, and also track, share, assign and quickly locate various Outlook items. Perhaps you want to keep track of your work activities using the Outlook Journal or customize your Calendar, your mail messages, or your Outlook environment to meet your specifications. You may also want to share Outlook items with other users or quickly locate or identify items within a large group of items. This course will show you how to perform these activities and more!

Outlook Level 2 Course

Unit 1 : Customizing Outlook

  • Topic A : The Outlook environment
  • A - 1 : Hiding and showing the Ribbon
  • A - 2 : Rearranging tabs and groups on the Ribbon
  • A - 3 : Hiding and removing tabs and groups
  • A - 4 : Creating a Ribbon tab
  • A - 5 : Resetting the Ribbon
  • A - 6 : Customizing the Quick Access toolbar
  • A - 7 : Changing To-Do Bar options
  • A - 8 : Customizing the status bar
  • Topic B : Quick Steps
  • B - 1 : Using Quick Steps
  • B - 2 : Configuring Quick Steps
  • B - 3 : Creating a Quick Step
  • Topic C : The Navigation pane
  • C - 1 : Changing the startup folder
  • C - 2 : Creating shortcuts and shortcut groups
  • C - 3 : Deleting shortcuts and shortcut groups
  • Topic D : Address books
  • D - 1 : Viewing address books
  • D - 2 : Creating a Contacts folder and storing a contact in it
  • D - 3 : Importing contact data from Excel

Unit 2 : Customizing messages

  • Topic A : Message appearance
  • A - 1 : Applying a theme
  • A - 2 : Using message stationery
  • A - 3 : Modifying stationery fonts
  • A - 4 : Modifying e-mail options
  • Topic B : Signatures
  • B - 1 : Defining a signature
  • B - 2 : Modifying a signature
  • B - 3 : Using an electronic business card as a signature
  • Topic C : Voting buttons
  • C - 1 : Adding voting buttons to a message
  • C - 2 : Replying to a message with voting buttons
  • C - 3 : Creating custom voting buttons
  • Topic D : Out-of-office messages
  • D - 1 : Enabling Automatic Replies
  • D - 2 : Setting Automatic Reply rules
  • D - 3 : Turning off Automatic Replies

Unit 3 : Organising items

  • Topic A : Searching
  • A - 1 : Using Instant Search
  • A - 2 : Performing advanced searches
  • A - 3 : Searching Calendar, Contacts, and Tasks
  • A - 4 : Customizing Instant Search
  • Topic B : Filters
  • B - 1 : Applying filters to find messages
  • B - 2 : Removing a filter
  • Topic C : Categories
  • C - 1 : Using categories to group messages
  • C - 2 : Arranging and searching by category
  • C - 3 : Categorising a contact
  • C - 4 : Categorising an appointment and a meeting
  • C - 5 : Assigning categories with Quick Click
  • C - 6 : Creating a category
  • C - 7 : Sorting and searching by category

Unit 4 : Working with folders

  • Topic A : Public folders
  • A - 1 : Creating a public folder
  • A - 2 : Managing folder permissions
  • A - 3 : Posting an item to a public folder
  • A - 4 : Editing an item in a public folder
  • A - 5 : Deleting an item in a public folder
  • A - 6 : Deleting a public folder
  • Topic B : Offline folders
  • B - 1 : Switching between online and offline states
  • B - 2 : Setting the startup connectivity mode
  • B - 3 : Downloading an address book for offline use
  • B - 4 : Adding a Send/Receive group to offline folders
  • B - 5 : Synchronising offline items manually
  • B - 6 : Synchronising offline folders automatically
  • B - 7 : Disabling an offline folder
  • B - 8 : Examining Cached Exchange mode

Unit 5 : Organising Mail

  • Topic A : Organising the Inbox folder
  • A - 1 : Changing views
  • A - 2 : Arranging and sorting messages
  • A - 3 : Exploring conversations
  • A - 4 : Managing conversations
  • A - 5 : Creating a custom view
  • A - 6 : Deleting your custom view
  • Topic B : Setting rules
  • B - 1 : Creating a rule
  • B - 2 : Observing a rule in action
  • B - 3 : Turning off and deleting a rule
  • B - 4 : Creating a custom rule
  • B - 5 : Testing your custom rule

Sorry, we currently do not have any public courses scheduled for the Outlook level 3 course. Please contact us to see if we can put one on the schedule for you

Sorry, we currently do not have any public courses scheduled for the Outlook level 3 course. Please contact us to see if we can put one on the schedule for you

Outlook Level 3 Course

You are ready to take the next step in Outlook. Perhaps you want to personalize your messages or organize Outlook items so that they easier to view. You may also want to share Outlook items with other users or provide consistency when collecting information in Outlook. This course will show you how to perform these activities and more!

Outlook Level 3 Course

Unit 1 : Mailbox

  • Topic A : Managing data files
  • A - 1 : Creating a data file
  • A - 2 : Managing mail profile data files
  • A - 3 : Changing data file settings
  • Topic B : Managing your mailbox
  • B - 1 : Using Mailbox Cleanup
  • B - 2 : Archiving mail messages manually
  • B - 3 : Archiving mail messages automatically
  • B - 4 : Restoring archived messages
  • B - 5 : Saving a copy of a sent message

Unit 2 : Notes and Journal folders

  • Topic A : The Notes folder
  • A - 1 : Creating and modifying notes
  • A - 2 : Forwarding notes
  • A - 3 : Customizing notes
  • A - 4 : Assigning a contact to a note
  • Topic B : The Journal folder
  • B - 1 : Creating an automatic Journal entry
  • B - 2 : Creating a Journal entry manually
  • B - 3 : Opening a Journal entry
  • B - 4 : Modifying a Journal entry
  • B - 5 : Adding a contact to a Journal entry
  • B - 6 : Changing Journal views

Unit 3 : Calendar and Contacts

  • Topic A : The Calendar
  • A - 1 : Scheduling a meeting
  • A - 2 : Booking resources for a meeting
  • Topic B : Group schedules
  • B - 1 : Creating group schedules in the Calendar
  • B - 2 : Sending a meeting request to a Calendar group
  • Topic C : The Contacts folder
  • C - 1 : Forwarding contact information
  • C - 2 : Sorting contacts
  • C - 3 : Creating and importing a vCard
  • C - 4 : Importing Excel data into Contacts

Unit 4 : Collaboration features

  • Topic A : Sharing your folders
  • A - 1 : Granting permission to view your Inbox
  • A - 2 : Opening a shared Inbox
  • A - 3 : Removing sharing permissions on your Inbox
  • A - 4 : Delegating access to your Inbox
  • A - 5 : Sharing Contacts
  • A - 6 : Sharing Tasks
  • A - 7 : Sharing your Journal
  • Topic B : Sharing Calendars
  • B - 1 : Saving a Calendar as a Web page
  • B - 2 : Sending a Calendar via e-mail
  • B - 3 : Publishing free/busy information
  • B - 4 : Sharing a Calendar
  • B - 5 : Changing sharing permissions
  • B - 6 : Publishing an Internet Calendar
  • B - 7 : Subscribing to an Internet Calendar
  • B - 8 : Viewing calendars
  • Topic C : SharePoint integration
  • C - 1 : Discussing the meeting workspace
  • Topic D : RSS feeds
  • D - 1 : Subscribing to RSS feeds
  • D - 2 : Changing and removing RSS feeds

Unit 5 : Templates and forms

  • Topic A : Working with templates
  • A - 1 : Creating a template using stationery
  • A - 2 : Using a template to compose a message
  • Topic B : Working with forms
  • B - 1 : Opening a form in design mode
  • B - 2 : Adding fields to a form
  • B - 3 : Testing a form
  • B - 4 : Saving a form as a template
  • B - 5 : Sending a form to collect data
  • Appendix A : Business Contact Manager
  • Topic A : Using Business Contact Manager
  • A - 1 : Discussing Business Contact Manager